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Privacy Policy

Effective Date: 01/01/2026

MCHBA Holdings (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, partners, employees, contractors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in the course of our business operations.

1. About Us

MCHBA Holdings is a diversified holding company delivering integrated solutions across the built environment. Our group operates across Property Solutions, Construction & Engineering, Project Management Resources, and Total Facilities Management (TFM) & Building Management, supporting assets throughout their entire lifecycle.

2. Information We Collect

We may collect personal and business-related information, including but not limited to:

  • Contact details (such as name, company name, email address, phone number)

  • Business and contractual information

  • Project-related or service-related information

  • Website usage data (such as IP address, browser type, and pages visited)

  • Any information voluntarily provided through enquiries, forms, or correspondence

3. How We Use Information

We use personal information to:

  • Provide and manage our services and solutions

  • Communicate with clients, partners, and stakeholders

  • Respond to enquiries and requests

  • Manage contracts, projects, and business relationships

  • Improve our services, operations, and website functionality

  • Comply with legal, regulatory, and contractual obligations

4. Sharing of Information

We do not sell personal information. We may share information only when necessary and appropriate, including:

  • With group companies and business units within MCHBA Holdings

  • With trusted service providers, contractors, and professional advisors

  • Where required by law, regulation, or legal process

  • To protect our rights, property, or safety, or that of others

All third parties are required to handle information responsibly and in accordance with applicable privacy laws.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration. While we strive to safeguard information, no system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you

  • Request correction or updating of inaccurate information

  • Request deletion of personal information, where lawful

  • Object to or restrict certain processing activities

Requests can be made using the contact details below.

8. Cookies and Website Use

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You may adjust browser settings to refuse cookies, although this may affect site functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, services, or legal requirements. The latest version will always be available on our website.

12. POPIA ACT

POPIA (Protection of Personal Information Act) Notice

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa. Any personal data you provide will be:

  • Collected and used only for lawful purposes.
  • Processed fairly, securely, and confidentially.
  • Stored accurately and kept up-to-date.
  • Protected against unauthorized access, loss, or damage.

You have the right to access, correct, or request deletion of your personal information. By using our services, you consent to the collection and processing of your data as described.

For more details, contact us or view our full privacy policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

mchba holdings
Email: info@mchba.co.za
Address: 8 Bauhinia Street, Berkley Office Park, Unit 7, Techno Park, Centurion / Unit 1, 19B Schoeman Street, Polokwane Central, Polokwane, South Africa